Refund policy
Return Policy – Lachy Gold Jewelry.
Due to the nature of our products, all sales are final. Returns or exchanges are not accepted, except in the following cases:
1. Defective or damaged product upon receipt:
• You must notify us within the first 24 hours after receiving the product.
• The item must not have been used and must be returned in its original packaging.
2. Order error:
• If you receive an incorrect item, contact us immediately to correct it.
Important:
• No refunds are given for discounted, layaway, or financed purchases.
• Shipping costs are non-refundable.
We do not accept returns due to a change of mind, size, style, or preference. • All items are carefully inspected before being shipped or delivered. For any questions, you can contact us directly at (239) 471-8209. Thank you for your understanding and for trusting Lachy Gold Jewelry.